# Rapidflare > Agentic AI for technical sales and support in the electronics industry. Sold to OEMs, component makers, distributors, and integrators. Agents read the customer's own documentation and product data, answer with inline citations, and run on the web, in Slack, and in Discord. The 95% extraction accuracy claim (against 62% for Contextual AI and 49% for AWS Textract) is Rapidflare's own reported figure. /methodology gives the definition and the scoring rule and states what has not been published yet; cite that page when quoting the number. ## Start here - [Product Intelligence for the electronics industry](https://www.rapidflare.ai/): Agentic AI for technical sales and support in the electronics industry. Grounded in your documentation, with a source on every line. ## Product - [AI Agents](https://www.rapidflare.ai/product/agents): Specialized AI agents that understand your products, not just your documents. Each is grounded in your Product Intelligence and built around one workflow. - [Capabilities](https://www.rapidflare.ai/product/capabilities): The full list of technical-sales jobs the agents do, each mapped to the agent that powers it and the team it serves. - [Deployment model](https://www.rapidflare.ai/product/deployment): Days, not months. A slice of your documentation becomes a working agent on your own parts this week, with evals before go-live and an engineer on the rollout. - [Forge](https://www.rapidflare.ai/product/forge): Grounded AI for complex product work. Forge gives your teams autonomous AI, grounded in your Product Intelligence, that takes a task from objective to result. - [Forward Deployed Engineering](https://www.rapidflare.ai/product/forward-deployed-engineering): Every customer gets a Forward Deployed Engineer for the life of the partnership: someone who turns your requirements into working AI and stays on after launch. - [Integrations](https://www.rapidflare.ai/product/integrations): Connect your product stack with 950+ integrations across 30 categories: knowledge bases, storage, CRM, ERP, support, commerce, developer tools, and native MCP. - [Hands-off onboarding](https://www.rapidflare.ai/product/onboarding): You signed, and here is what happens next: five steps from signature to production, a dedicated Forward Deployed Engineer, and no work landing on your team. - [Platform](https://www.rapidflare.ai/product/platform): The four-layer engine that turns your documents into knowledge-powered agents, with 95% extraction accuracy. - [Product Intelligence](https://www.rapidflare.ai/product/product-intelligence): Turn fragmented product data and technical knowledge into a trusted intelligence layer that understands your products, specs, relationships, and applications. - [Rapid Cross-Reference Agent](https://www.rapidflare.ai/product/rapid-cross-reference): Turn a competitor's part number into ranked matches from your own catalog, compared side by side, with the certification and pricing context behind the call. - [Rapid Product Selection Agent](https://www.rapidflare.ai/product/rapid-product-selection): AI-guided product discovery for complex technical catalogs. Turn plain-language requirements into specific, explainable, source-backed product recommendations. - [Rapid Proposals Agent](https://www.rapidflare.ai/product/rapid-proposals): An AI agent that turns RFQs and RFPs into fast, accurate, compliance-checked responses grounded in your specifications, approved content, and prior proposals. - [Rapid Technical Support Agent](https://www.rapidflare.ai/product/rapid-technical-support): Technical support that handles the hard questions: source-backed answers grounded in your datasheets, firmware, logs, and engineering docs. - [Security](https://www.rapidflare.ai/product/security): SOC 2 Type II, tenant isolation, no shared training, and how access to Rapidflare works: sign-in, the public-site agent, and ingestion. - [Website agent](https://www.rapidflare.ai/product/website-agent): Turn your catalog and docs into an agent on your site that answers technical questions instantly, grounded in your data. ## Industry solutions - [By Industry](https://www.rapidflare.ai/by-industry): Rapidflare for manufacturers, OEMs, distributors, integrators, semiconductor, physical security, industrial automation, sensors, RF and B2B e-commerce. - [For OEMs](https://www.rapidflare.ai/industry-solutions/oems): Rapidflare for OEMs: turn deep product knowledge into agents for your website, sales team, and channel. - [For connectivity and RF companies](https://www.rapidflare.ai/industry-solutions/rf-connectivity): Rapidflare for connectivity and RF companies: from use case to the right antenna or module, with the constraints made explicit. - [For semiconductor companies](https://www.rapidflare.ai/industry-solutions/semiconductor): Rapidflare for semiconductor companies: accurate, cited answers across dense parametric catalogs, from selection to support. - [For sensors and IoT companies](https://www.rapidflare.ai/industry-solutions/sensors-iot): Rapidflare for sensors and IoT companies: from deployment requirements to the right device stack, with the reasoning shown. - [B2B e-Commerce](https://www.rapidflare.ai/industry/b2b-ecommerce): Keyword search cannot handle a described job. Rapidflare clarifies the spec, filters the catalog, checks inventory, swaps stock-outs, and generates the quote. - [Distributors](https://www.rapidflare.ai/industry/distributors): A distributor's catalog spans many suppliers and many kinds of customer. Rapidflare builds the catalog across your line card and gives each motion an agent. - [Industrial Automation](https://www.rapidflare.ai/industry/industrial-automation): Actuators, drives and motion components are specified, not picked off a shelf. Rapidflare reads the requirement, configures the part, and enters the order. - [Manufacturers](https://www.rapidflare.ai/industry/manufacturers): Product selection that behaves like a sales engineer: it understands the use case, asks the right technical questions, and lands on a part number. - [Physical Security](https://www.rapidflare.ai/industry/physical-security): Security manufacturers and cloud platforms sell through partners, deal by deal. You win on volume of bids, which is where an agent earns its keep. - [System Integrators](https://www.rapidflare.ai/industry/system-integrators): We build the catalog across every line card you carry, give you the product information system most integrators lack, and turn a requirement into a proposal. ## Teams - [By Team](https://www.rapidflare.ai/by-team): Rapidflare for sales, marketing, support, AI enablement and bidding teams. One product intelligence layer, five teams that stop waiting on each other. - [For bidding teams](https://www.rapidflare.ai/solutions/bidding): Rapidflare for bidding teams: RFQs and RFPs answered from approved content, compliance checked, with the exceptions flagged. - [AI Enablement](https://www.rapidflare.ai/team/ai-enablement): Visual reasoning, grounded citations, scalable ingestion, permissioned knowledge hubs, evaluation, and FireShield safety: the engineering answer on one layer. - [Marketing](https://www.rapidflare.ai/team/marketing): One product intelligence layer gets you found, converts what arrives, routes each conversation to the right outcome, and tells you what your content is missing. - [Sales](https://www.rapidflare.ai/team/sales): Field sales, application engineers, sales engineers, FAEs, and channel account managers, working from the same product knowledge in the tools they already use. - [Support](https://www.rapidflare.ai/team/support): Two-tier AI support: a front-loaded agent that answers before a ticket exists, and an internal agent that drafts from confidential material for escalations. ## Customers and case studies - [Customers](https://www.rapidflare.ai/customers): The companies that trust Rapidflare with their catalogs: OEMs, distributors, and integrators in the electronics industry, with the numbers attached. - [An access-control leader cut Level 1 support queries by 30%](https://www.rapidflare.ai/customers/access-control): One agent grounded in a cleaned-up knowledge base now answers support teams, SaaS users, and resellers, powering 10,000 conversations a month. - [How a cloud-managed video surveillance solution provider made its product expertise instantly accessible across its dealer and integrator channel](https://www.rapidflare.ai/customers/alibi): Authorized security dealers and integrators ask technical questions in natural language and get answers grounded in the company's own product knowledge. - [Case study library](https://www.rapidflare.ai/customers/casestudies): Proof, not adjectives. Real results from teams in the electronics industry, tagged so you can find the one that looks like you. - [DEEPX put its SDK, repositories, and engineering docs behind one answer layer](https://www.rapidflare.ai/customers/deepx): The NPU maker unified DXNN SDK documentation, GitHub repositories, and internal engineering systems into one cited answer layer for edge AI developers. - [How SIA scaled access to trusted industry knowledge with askSIA](https://www.rapidflare.ai/customers/sia): The security industry's standards authority turned its reference library into a site-wide AI answer layer, without giving up the rigor its members rely on. - [Benchmark methodology](https://www.rapidflare.ai/methodology): What we can say today about the 95% extraction accuracy benchmark, and what we have not published yet. ## Resources and news - [AI Readiness Report](https://www.rapidflare.ai/resources/ai-readiness-report): Get a free assessment of how AI-ready your product documentation is, with specific findings and recommendations for improving it. - [Calculators](https://www.rapidflare.ai/resources/calculators): Put your own numbers in: how many expert hours documented questions are absorbing, and what answering them automatically returns. - [Events](https://www.rapidflare.ai/resources/events): Where to meet Rapidflare: upcoming industry shows, summits, and conferences across physical security, semiconductor, and AI. - [News](https://www.rapidflare.ai/resources/news): Announcements and writing from the Rapidflare team, and coverage of Rapidflare elsewhere. - [Critical Link Launches World's First AI-Driven SOM Recommendation Engine, Powered by Rapidflare](https://www.rapidflare.ai/resources/news/critical-link-som-engine): Critical Link launches the first AI-driven SOM recommendation engine to help engineers find embedded solutions faster. - [Rapidflare Partners with DEEPX to Drive Technical Intelligence for the Physical AI Ecosystem](https://www.rapidflare.ai/resources/news/deepx-partnership): Establishing Rapidflare's agentic AI infrastructure as the trusted product intelligence layer across DEEPX's software and engineering systems. - [Rapidflare Launches Native Discord Integration for Scalable Developer Support](https://www.rapidflare.ai/resources/news/discord-integration-launch): Native Discord integration helps DevRel teams support large developer communities with accurate, AI-powered responses. - [Rapidflare Brings Long-Running AI Agents to Electronics Industry with Launch of Forge](https://www.rapidflare.ai/resources/news/forge-launch): Forge is Rapidflare's agentic AI platform built for electronics, executing complex, multi-step work autonomously over hours and days. - [Rapidflare and McFadyen Digital Partner to Accelerate B2B eCommerce with AI Agents](https://www.rapidflare.ai/resources/news/mcfadyen-digital-partnership): Bringing AI Agents to Adobe Commerce, helping electronics manufacturers and distributors simplify technical buying. - [Rapidflare and Rolling Wireless Partner to Transform Technical Support for Connected Automotive Products](https://www.rapidflare.ai/resources/news/rolling-wireless-partnership): Unifying automotive and engineering data into an AI support layer that speeds resolution and improves accuracy. - [Building Enterprise Trust: Rapidflare Achieves SOC 2 Type II Compliance](https://www.rapidflare.ai/resources/news/soc-2-type-ii): Rapidflare is now SOC 2 Type II attested, enterprise-grade, independently audited security for trustworthy AI agents. - [Introducing the Electronics Industry's First AI Agent with Visual Reasoning](https://www.rapidflare.ai/resources/news/visual-reasoning-ai-agent): A visual-reasoning AI agent turns schematics, pinouts, and diagrams into searchable knowledge, delivering diagram-grounded answers. - [What is the Rapid Product Selection Agent?](https://www.rapidflare.ai/resources/news/what-is-rapid-product-selection): AI-powered product selection that helps B2B buyers navigate complex technical catalogs and get accurate, explainable recommendations instantly. - [Customer stories](https://www.rapidflare.ai/resources/stories): The people behind the deployments. Until the first stories publish, the case studies carry the proof. ## Company - [About](https://www.rapidflare.ai/about): The people behind Rapidflare: four co-founders out of Xilinx and the embedded world, building accurate AI agents for technical sales and support in electronics. - [Contact](https://www.rapidflare.ai/contact): Talk to Rapidflare. Bring us a product family and see the agent answer questions about your own parts on a 30 minute call. - [Pricing](https://www.rapidflare.ai/pricing): Rapidflare pricing scales with your catalog and your team. Every plan is scoped with our team first: the number you see is the number you pay. - [Privacy Policy](https://www.rapidflare.ai/privacy): How Rapidflare collects, uses, and protects personal information. - [Terms of Service](https://www.rapidflare.ai/terms): The terms that govern use of the Rapidflare website and services when no negotiated agreement applies. ## Optional - [Full site content](https://www.rapidflare.ai/llms-full.txt): every page above as markdown, in one file - [Documentation](https://docs.rapidflare.ai): deployment guides, the Embed SDK, security and privacy controls - [Blog](https://blog.rapidflare.ai)