Powerful agents for complex technical sales and support

Product Intelligence AI for Electronics

Our agents select the correct parts, compare them to the competition, write proposals, and answer support questions with the greatest accuracy, quality, and efficiency.

AICPA SOC 2 Type IISOC 2 Type II GDPR compliant Trusted by top enterprises
80%
Of AI proposals accepted with no manual edits
Portal.io
50%
Faster response time on inbound support calls
Brivo
1 day
Time to competency for a new rep, down from weeks
Eagle Eye Networks
The problem

Rapidflare plugs into your catalog, CRM, and documentation, to help you move a deal forward faster

Every deal in electronics runs through a technical question, and that question almost always waits in a queue.

Your customer
Does it survive 105°C in a sealed box?
Your rep
“I’ll check with engineering and come back to you.”
Waiting on an application engineer1 day2 days3 days4 days
The customer stopped replying.

Sales teams

The deal goes cold by the time an application engineer gets around to answering the question.

Your catalog 104,220 SKUs
Who can answer a technical question about any of them
3 application engineers
Every technical question routes to one of these three.

Distributors and channel

Specialists can answer a technical question, but there aren’t enough of them to cover a catalog this size.

Why now

Catalogs keep growing

More SKUs, variants, and documentation per part every quarter.

Hard to find talent

An FAE or a good Sales Engineer is a mix of engineering and sales talent, which is hard to find.

Modern buyers want to self-serve

The technical evaluation is over before anyone picks up a phone.

The AI is finally good enough

Accurate on parametric data, which is the bar this industry needs.

What it does

Task-specific agents

From the moment a buyer searches for a solution, to the moment they need support after the sale, Rapidflare is the one source of truth. One knowledge graph underneath and five agents on top of it.

Selection agentNarrowing
24062123 candidates remaining
Peak current200 A
Isolation3 kV
Operating range-40°C to 85°C
Hall-effect, isolated
Meets all three constraints, with 18% headroom on current.
Artefact // selection agent

From a vague need to the exact part

The agent doesn’t guess. It asks the clarifying questions a senior application engineer would ask, then narrows thousands of parts to the three that work.

For
Field sales, inside sales, and the customer on your site at 2 am
Replaces
A 4 day wait on an application engineer
Outcome
Query answered in a minute, not days
See how manufacturers use it →
Side by sideWins 1 of 1Wins 2 of 2Wins 3 of 3Wins 4 of 4Wins 5 of 5Wins 5 of 6
YoursIncumbent
Isolation voltage✓ 3 kV1.5 kV
Peak current✓ 200 A150 A
Operating range✓ -40/125-25/85
Response time✓ 2 us6 us
Certifications✓ 42
Unit price+8%Lower
Artefact // comparison agent

Beat the competitor on the call, not next week

Ask how your part stacks up against theirs. The agent reads both catalogs and builds the side by side, spec by spec, with a source on every row.

For
Generalist reps who cannot out-argue a specialist
Replaces
Escalating to the one person who knows the landscape
Outcome
Comparisons presented without an expert in the room
See how distributors use it →
Proposal0 min 42 s2 min 15 s4 min 12 s
TXTSite walkthrough transcript · 38 min
Solar cabinet, BMS retrofit
Isolated current sensor, 200 Ax 6
Gate driver, reinforced isolationx 6
DC link capacitor bankx 2
Enclosure, IP66, outdoor ratedx 1
Commissioning and certification1 lot
12 line items, priced from your catalogReady to send
Artefact // proposal agent

A proposal from a site walkthrough, in five minutes

Feed it the transcript, the BOM, or the requirement. It returns a priced, specced, customer-ready proposal built from your real catalog.

For
Installers, integrators, and anyone quoting a system
Replaces
An hour of copy and paste per proposal
Outcome
80% accepted with no manual edits
Support queueLatest
Why is the reader offline after a firmware update?
✓ answered · Install guide · p.24
Max cable run for RS-485 at 9600 baud?
✓ answered · Wiring guide · p.7
Does the panel support OSDP v2.2?
✓ answered · Spec sheet · rev D
Custom firmware for a legacy protocol?
→ escalated to L2
18 asked this hour17 answered by the agent
Artefact // support agent

The L1 question, answered before it becomes a ticket

Deployed in the product, on the portal, or in Slack. It answers from your documentation, and hands off cleanly when it should not answer.

For
Support teams drowning in repeat questions
Replaces
A ticket queue and a callback
Outcome
L1 calls down 30%, response time down 50%
See how physical security teams use it →
EnablementThis week
What do I say when they ask about latency?
Coach the answer Lead with the number, then the reason. Under 12 ms at the edge, because inference runs on the device and never leaves the site.
Asked most this week
Latency23
Pricing tiers11
Integrations8
23 asks, 14 repsGap flagged to enablement
Artefact // enablement analytics

Ramp a rep without flying anyone anywhere

New reps and resellers ask the agent instead of waiting for the quarterly training visit. Analytics show you exactly what they did not understand.

For
100+ reps and a 1,000+ reseller network
Replaces
Training by visiting each customer in person
Outcome
Time to competency: one day
See how physical security teams use it →
Why it is accurate

A general model pointed at a folder of PDFs will guess; this will not

General models improvise when the data runs out. On a parametric spec, improvisation is a wrong part in a customer's hands.

A curated knowledge graph

Your datasheets, catalogs, BOMs, and support history, turned into one connected map of your products. Built once, and enriched continuously.

Structured reasoning

It figures out what’s being asked, plans its steps, and only pulls the knowledge that task needs. Complex inside, simple outside.

Expert in the loop

Your application engineers validate the data and the agents. Their corrections are permanent, not one-off.

A source on every line

Every claim traces to the document it came from. You can see each step the agent took to get there.

49%AWS Textract
62%Contextual AI
95%Rapidflare
// Document extraction accuracy, 2026

Average character accuracy on technical documents

Accuracy starts at extraction. If the spec table is read wrong, every answer downstream is wrong, no matter how good the model on top of it is.

Read the methodology
Enterprise

The agent is the easy part; this is the rest

Everything that IT, security, and procurement, etc. will ask for before your team is allowed to use any of it.

Rapid Shield5 levels
Your documentation
01Isolated tenant
02Encrypted at rest and in transit
03Role based access
04Never used to train a model
05SOC 2 Type II, audited
Everyone else

Enterprise-grade security

Your documentation is isolated, encrypted, and never leaves your tenant. Five levels of Rapid Shield sit between your data and others.

HubsRBAC
What is the lead time on the XR-40?
Field sales Channel partners Support Customers
6 weeks. 240 in stock in Penang.
6 weeks. Your tier price applies.
6 weeks. Escalate if an RMA is open.
6 weeks from order.
One source. The answer changes with who is asking.

Built for teams

One deployment, many audiences. Each hub gets its own agent and its own sources, without duplicating the knowledge behind it.

GuardrailsNo engineering
Human in the loop on pricing
Cite a source on every answer
Answer beyond published specs
Can you do better than $12.40 on 500 units?
Held for approval, sent to Dana R.

You stay in control

Configure what the agent will and will not say, without filing a ticket. Every answer is logged, so you can see what it is being asked and where your documentation is thin.

It plugs into what you already run

Connect any enterprise system, then attach a workflow to any action the agent takes. Quotes, orders, CRM handoff, lead capture.

You get engineers, not a ticket queue

A forward-deployed engineering team that builds the solution with you, and continuous accuracy evaluations so quality is measured, not assumed.

Deploy anywhere

Meet your people where they already work

Nobody has to learn a new tool. The agent shows up in the surface they are already in, answering from the same knowledge graph.

taoglas.comAgent
Which antenna for a compact LTE-M asset tracker?
For a compact tracker on LTE-M, the FXUB63 flexible antenna fits tight enclosures and covers the bands you need.2 datasheets, 1 app note
Ask about any part or spec
Embedded on the marketing site
# channel-sales
Dana Reyes
@Rapidflare does the R510 module ship with Canadian cert?
Rapidflare App
Yes. The ALEX-R510M8S carries ISED certification and works with Telus and Rogers, so it is good for LTE-M and NB-IoT in Canada.1 datasheet
Answering inside a Slack thread
9:41field app
Cheaper alternative to the SA-82 conditioner?
The SA-66 covers the same load at 14% less. It drops one outlet, so confirm the count first.Catalog
Ask on the go
In the rep's pocket, in the field
SalesforceOpportunity
Northwind Controls
OPP-4118 · Stage: Technical eval
Requested partIsolated 200A sensor
Deal size$84,000
Rapidflare · suggested reply
Recommend ACS37612. Clears 200A with isolation headroom and holds accuracy to 105°C.2 datasheets
Inside the CRM record
Inbox
Re: Antenna options for the tracker build
from ask@rapidflare · to you · 2 min ago
Thanks for the specs. For your enclosure I would start with the FXUB63, and I have attached the datasheet and the two closest alternatives with a short trade-off note.3 documents attached
Send a question, get the docs back
partners.acme.comPortal
What is the lead time on the 100W supply?
The PSU-100 is stocked, so orders under 500 units ship in 2 to 3 days. Above that, allow four weeks.Price list, stock feed
Self-serve, no rep needed
Self-serve for your channel
// POST /v1/agent/answer
{
  "query": "proposal for the solar cabinet build",
  "format": "proposal"
}
→ 200 OK
{ "line_items": 12, "total": "$18,940" }
Priced from your catalog
Powers AI Proposals in Portal.io
Brivo AccessHelp
How do I add a schedule to a door group?
Open the door group, choose Schedules, then add the time window. Changes apply on the next sync, usually within a minute.Product docs
Ask the help agent
A help agent inside your own product
Case studies

Proof, not adjectives

Real deployments, with the numbers attached. Pick the one that looks like you.

// 2025
99,323
Product questions answered on alibisecurity.com
OEM  ·  Website answer experience

99,000 product conversations, answered from Alibi’s own docs

AskAlibi runs AI search and a conversational assistant on Alibi’s public website, grounded in specs, compatibility, and cross-reference data against competing camera brands.

99,323
Questions answered to date
~208 a day
Average conversation volume
Read the Alibi Security story →
// 2026
8x
More positive feedback after AI joined site search
Association  ·  Knowledge access

The security industry’s authority made its site answer questions

askSIA grew from a homepage beta into SIA’s site-wide answer layer across standards, training, research, and events, without giving up the rigor members rely on.

9,000+
Interactions in seven months
~5x
Growth in engagement
Read the SIA story →
// 2025
30%
Fewer Level 1 support queries
OEM  ·  Support and channel

One agent for support teams, SaaS users, and resellers

A global access-control leader made its documentation AI-ready first, then rolled the agent out through Slack, the SaaS application, and the partner portal.

30%
Fewer Level 1 queries
10,000+
Conversations a month
Read the access-control story →
Rapidflare’s AI agents consistently exceed the accuracy requirements we thought possible. They decode complex specifications and present them in simple, usable answers.
Roger Norman  ·  COO  ·  Alibi Security
Impact

Answer first, win the deal

1 min
To answer a technical query
Versus days
5 min
To produce a proposal
Versus weeks
30%
Fewer L1 support calls
Versus a growing backlog
1 day
To ramp a new rep
Versus weeks

What would this be worth on your catalog?

Move the two sliders. The full calculator adds deal size, win rate, and support cost, and gives you a number you can take to your CFO.

Open the ROI calculator
2,322
Hours returned to the business each month

Assumes 45 minutes lost per unanswered technical question, and 4.3 weeks per month.

Pricing

Three ways to start

Priced on the size of your catalog and number of people using it. Every plan is scoped with our team to ensure transparency.

Basic

One agent, one job. For a team proving the value on a focused slice of the catalog.

  • Marketing site and full-screen deployment
  • Conversation history and usage analytics
  • Onboarding QA and initial accuracy tuning
  • Email support
Up to 3 sources
1 integration
Quarterly accuracy report
5 customer success hours per month
Talk to sales
Most teams start here

Professional

The agent shows up where your people already work, and you control what it says.

  • Embed in Slack, Zendesk, and partner portals
  • Rich artifacts: comparison tables, proposal docs
  • Admin tuning and controllable outcomes
  • Content gap analysis and advanced analytics
Up to 5 sources
2 integrations
Monthly accuracy report
20 customer success hours, SSO, dedicated CSE
Talk to sales

Enterprise

Many agents, many audiences, wired into the systems that run your business.

  • Agent hubs, one per use case
  • Workflow automation, lead capture, CRM handoff
  • Human in the loop on high-stakes answers
  • Bill of materials generation
Unlimited sources
Unlimited integrations
Continuous accuracy evaluation
50+ customer success hours, FDE team
Talk to sales
Every plan Hallucination control Structured reasoning A source on every answer Multilingual Comparison across datasheets
FAQ

The questions you are about to ask

We answered the questions that come up on every first call.

Still have a question?
Talk to someone who has deployed this in your industry.
Contact us

We benchmark document extraction at 95% average character accuracy on technical documents, against 62% for Contextual AI and 49% for AWS Textract, and every deployment ships with its own accuracy evaluation. When the data doesn’t support a confident answer (especially on parametric specs) the agent says so instead of guessing.

Three things. Your documentation is structured into a knowledge graph rather than dumped into a vector index, so the agent retrieves facts. Structured reasoning constrains which knowledge it is allowed to use for each task, and every claim carries the source it came from.

Because a general model improvises when the data runs out, and on a spec table that means a wrong part in a customer's hands. It also cannot tell you which of your 4,000 documents is the current one. The graph, the reasoning layer, and the human validation are the difference between a demo and something a rep will trust on a call.

Your application engineers, in the admin dashboard. Their corrections are permanent, and on high-stakes answers like pricing you can require a human in the loop before anything reaches a customer.

In an isolated tenant. Encrypted at rest and in transit, never pooled with another customer, and never used to train a model that anyone else touches. We are SOC 2 Type II, audited annually.

Yes, and without filing an engineering ticket. Role-based access controls which sources each audience can reach, so a customer-facing agent and an internal one can run on the same graph while seeing different things. Competitor comparisons, pricing, and unreleased parts can each be switched off.

They live in a hub with restricted access. Your internal teams can ask about them, the public agent on your website cannot see them at all.

Days, not months. Send us a slice of your documentation, we ingest it and build the knowledge graph, and you see the agent answering your own questions on a 30 minute call. Full production deployment depends on how many sources you are connecting.

Yes. We already run against Salesforce, SharePoint, Drive, Box, Zendesk, WordPress, and PIM systems, and the API lets you attach a workflow to any action the agent takes. Portal.io built their entire proposal product on it.

No. The agent shows up in the surface they are already in: your website, Slack, Teams, the CRM record, email, the partner portal, or inside your own product. Same knowledge graph underneath all of them.

It scales with the size of your catalog and the number of people using it. Every plan is scoped with our team first, so the number you see is the number you pay. Talk to sales and we will size it against your actual documentation.

Your documentation stays yours.
Isolated per customer. Never used to train anyone else's model. Audited annually, and every deployment is reviewed by a named customer success engineer.
Get started

See it run on your own catalog

We’ll show you how our agents can work off your parts, documentation, and questions, all in 30 minutes.

01Send us a slice of your documentation. Datasheets, a catalog export, whatever you have.
02We ingest it and build the knowledge graph.
03You watch the agent answer your questions, on your parts, live.
Full name
Work email
Company
What do you want to solve first?
We reply within one business day